product labels

Multilingual Product Labelling Tips to get Your Goods Over the Border

Selling your products overseas is a fantastic opportunity, but it’s not a walk in the park. Expanding into new markets often comes with a number of requirements that differ from region to region.

Multilingual product labelling is one requirement that businesses have struggled with in the past. Non-compliant labels can lead to shipment delays that leave your products and your customers in limbo and cost your business money.

To help you expand into overseas markets with ease, we’ve compiled a number of multilingual product labelling tips, including common product labelling problems and the fixes you can put in place to ensure your products make it over the border.

1. Translated labels must be accurate

A translation error on a product label is more than just a mishap. Instead, it’s a barrier that could keep your products out of new markets and even potentially expose your business to legal liability.

Given the potential severity of the consequences, translation errors are surprisingly common (as you can see from these disastrous examples), particularly when businesses choose to cut corners with Google Translate. All it takes is a very simple mistake for a business to land itself in very hot water.

product labelling mistake

As an example, one business translated the ‘may contain nuts’ warning on its UK packaging to ‘Peut contenir des noix’ for the French market. The problem was that ‘noix’ translates as ‘walnuts’ and not the generic tree nuts that many people are allergic to. You don’t need us to tell you how serious that error could have been.

2. Labels must contain relevant allergen information

Food allergies are a hot topic these days and rightfully so given just how serious the impact of failing to label products properly can be. Food labelling regulations are designed to ensure that businesses provide customers with information to keep themselves safe.

The trouble is that labelling laws vary by country. In the UK, the fresh food labelling laws are soon expected to change as a result of the recent and tragic Pret a Manger case when Natasha Ednan-Laperouse died after eating an unlabelled baguette containing sesame seeds.

Sesame seeds are actually a good case in point. In the United States, sesame seeds are not required to be listed as an allergen. However, they are in Europe, Canada and Australia. With so many different regulations in play from one region to the next, it’s easy to see how allergen information could be missing or improperly listed for particular markets.

3. Labels have to be compliant

There are all sorts of product labelling compliance issues that businesses need to be aware of. For example, in the EU, there are universal standards for font sizes to ensure all fine print can be read. Multilingual product labelling makes compliance even more of a challenge because the more markets you enter, the more rules there are to comply with.

The fix: Accurate and compliant over-stickers

Fortunately, there is a simple fix you can put in place to resolve some of these common multilingual product labelling issues.

If you do make one of these common multilingual product labelling mistakes, we can produce compliant over-stickers that can be used on your products so they can be delivered without delay.

The process is simple:

  • We translate the original label into the target market’s language. We can even create multilingual over-stickers if your products are destined for a number of different regions.
  • You can then check the labels are compliant in your target market.
  • The labels are desktop published and printed before being stuck to your products.

The expert assistance you need

At Linguistica International, our team is on hand to create accurately translated product labels and over-stickers to meet the most demanding deadlines. To discuss your requirements, please call our team on 02392 987 765 or email

Technology is saving endangered languages

How Technology is Saving the World’s Most Endangered Languages

We often hear of the plight of the latest animals that have been added to the list of endangered species, but rarely do we take the same interest in languages.

According to UNESCO, there are an estimated 7,102 languages spoken around the world today, of which 2,301 are spoken in Asia and just 286 in Europe. Of all those languages, around 2,000 are spoken by fewer than 1,000 native speakers, which places them firmly into the endangered category. But while the loss of languages is nothing new, the rate at which languages are dying out is greater than it has ever been before, with 3,500 languages expected to become extinct by the end of this century.

Why are languages dying at an unprecedented rate?

Historically, there are many different reasons why languages die out. Civil conflicts, natural disasters and world wars are all responsible for the loss of indigenous languages. In the 21st-century, the loss of languages is more likely to be the result of native speakers dying out or shifting to another language.

A common example of language loss in action is migrant parents who pass on their native language to their children, who in turn go on to favour the dominant language of the country they live in to avoid socio-economic disadvantages and even discrimination.

The internet has long been considered one of the primary contributors to language loss. It relies on just a handful of dominant languages (primarily English, Mandarin and French), which prompts people around the world to abandon their own languages in favour of those that are popular online.

Technology to the rescue

Although the internet has been part of the reason why so many languages are endangered, it is also helping to save them. The Living Tongues Institute for Endangered Languages is one not-for-profit organisation that is working passionately to protect these languages. It publishes scientific papers, conducts linguistic fieldwork and equips locals with the resources they need to document their own indigenous languages and create online talking dictionaries.

Another initiative working to preserve indigenous languages around the world is The Endangered Languages Project. Partnered by Google, the web platform encourages language enthusiasts and professional linguists to sign up and upload language samples in text, audio and video format to a huge database with a simple search function.

The online language-learning platform Duolingo has also diversified its offering in recent years to help contribute to the preservation process. It is focusing on Native American languages such as Navajo and is encouraging thousands of young people to learn the languages of previous generations.

Africa fights to retain its native tongue

In Africa, many native languages are no longer being taught in schools in favour of English, French, Portuguese and Mandarin, with the hope of ensuring a better socio-economic future. Of course, that comes at a cost, with many younger Africans losing their grasp of the continent’s 2,144 indigenous languages.

To tackle this, younger Africans are using technology to empower parents to teach their children indigenous languages. YouTube is one platform that’s being used to create tutorials that teach parents the importance of passing their language on and how to teach their children effectively.

With smartphone adoption on the rise, African entrepreneurs are also creating voice-based messaging apps that allow people to communicate in their native tongues. With literacy rates still a problem in some parts of Africa, this allows people to communicate in a modern way without snuffing out indigenous languages.

There’s no such thing as a minority language at Linguistica International

At Linguistica International, we can translate, transcreate and produce original copywriting in more than 200 languages around the world. Call 02392 987 765 or email to discuss your requirements with our team.

How Google Trends can help you understand new markets

Understanding New Markets: How Google Trends can Help

If you’ve recently entered into an overseas market, then understanding exactly what’s going on in terms of the interests and preferences of that market is essential. It’s likely you’ll have to conduct some comprehensive market research, which will be both time-consuming and expensive. But these days there’s a much faster and cost-effective alternative. You can make use of a very handy, completely free-to-use tool called Google Trends.

What is Google Trends?

Google Trends is an online tool that allows you to see how frequently particular search terms are entered into Google’s search engine over a given period of time. You can identify spikes in search volume and change the category, industry, country and language to provide valuable insights into specific geographical areas.

Those insights can help you generate content ideas for new markets based on the most searched terms and give you a better understanding of the vocabulary that local consumers use when searching for the products and services you offer. This can form the basis of your keyword strategy.

Google Trends and your keyword strategy

If you’re entering a new territory, then your keyword strategy will have to be revisited. Some businesses make the mistake of simply translating their existing keywords into the local language, but this can often lead to crucial mistakes in phraseology and vocabulary.

Many overseas markets not only speak different languages but also have different cultural norms and are at varying stages of development, all of which can impact the terms used to search for certain products. Google Trends will allow you to identify exactly which native language terms are used most frequently.

As Google is the most popular search engine in most countries around the world, Google Trends will be able to inform your keyword strategy in many different markets. However, it’s a different story in China, where Baidu is the most popular search engine. Thankfully, there’s a similar tool for Baidu too.

Google Trends and content creation

Another area where Google Trends can be an enormous asset is when creating your content strategy. By understanding what terms your customers are searching for and when, you can create content at the right time of the year that’s based on the search terms consumers use and their topics of interest. It will also provide insights into the aspects of your services or products that consumers want to know more about. You can then create content, such as how-tos, which provide the answers.

Google Trends also gives you the ability to identify seasonality in specific industries and markets. That can be really helpful when planning a content strategy a year or more in advance. You can identify topics that consumers take an interest in at particular times and make sure you have relevant content ready and waiting to be published to grab their attention.

Create keyword-targeted content in your customers’ languages

At Linguistica International, our mother-tongue translators can help you create unique content in your customers’ languages that’s targeted at specific key terms. Find out more about our copywriting and transcreation services and call 02392 987 765 to discuss your project with our team.

The cost of translation

The Cost of Translation: Pricing your Project

The cost of translation work is not something that’s particularly easy to define. Every project is different, so we have to provide a tailored quote to meet the particular needs of each client. There are a number of factors that we consider when drawing up a quote that provides excellent value for you but also allows us to create the quality translations we’re known for.

While we can’t provide you with a one-size-fits-all price, we can explain what we’ll take into account in order to give you a better idea of the cost of translation. Here’s our guide…

1. Project requirements

The scope of translation projects can vary hugely, so our first step is to always make sure we have an accurate idea of the work involved by asking the following questions:

  • Is it a translation, transcreation or copywriting project?
  • What type of document is being translated?
  • What are the target languages?
  • Does the document have to be reformatted or redesigned to accommodate the translation?
  • Is there any technical terminology?
  • Is any other work involved?

2. Source and target language(s)

At Linguistica International, we have a network of professional and experienced mother-tongue translators who can provide translation services in more than 200 languages. However, when it comes to pricing a project, not all languages are equal. For example, translating an English source document into Spanish is comparatively low-cost because of the availability of translators. For less common source and target languages, the cost will usually be more. As a simple rule, the more uncommon the language pairing, the higher the cost is likely to be.

3. Purpose of the copy

The purpose of the text is central to establishing the cost of the translation. For example, translations in industries such as law or medicine – where highly technical language is involved – will require specialist skills, and complex regulations may need to be met.

The type of writing involved can also make a difference to the price as it may need to be localised (i.e. adapted for specific cultures) and the content may require extensive transcreation to keep its meaning and impact in the target language intact.

4. Deadline

Quality translations take time. We are always happy to meet demanding timescales, but turning a large project around quickly may require additional translators and proofreaders, and that will affect the cost.

5. Quality control

Not every translation project requires the same level of quality control. There are a number of steps included in our quality control process but not all of these will necessarily apply to your project so we will adjust the price accordingly.

6. The source material

In some cases, the source material we’re provided with – whether it’s a document or audio file – requires work before it can be translated. If corrections need to be made to the source document, or the clarity of an audio file makes it more difficult for our transcriptionists to understand, the project may take longer and will likely cost more.

Just give us a call

Want to know more about the cost of translation? We can provide a quick quote for your project in minutes. Just give our team a call on 02392 987 765 or email to discuss your requirements.

E-commerce translation tips

E-commerce Translation: 5 Tips for International Websites

Once you have an e-commerce website that is performing well in one country – let’s say it’s the UK – you’d be surprised just how easy it is to replicate that success overseas. Opening your business up to new markets through e-commerce translation is an excellent way to boost sales and increase your bottom line.

If you plan on moving into another English-speaking market then you’ll still need to make some cultural adjustments to your site. By simply taking a look at a few e-commerce sites in the UK and the US, you will see just how big a difference there is. But what if you want to expand into a new market in the EU, or perhaps China or India?

Studies have shown that people prefer to buy products online in their own language. In fact, 72 percent of consumers admit they are more likely to make a purchase once they have obtained information about a product in their mother tongue.

Given this native-language bias, what can you do to ease the transition of your e-commerce website into non-English-speaking markets?

1. Look like a local

Your e-commerce translation should start with the domain name of your store. More and more search engines are favouring websites that have a domain that’s local to a particular market. For example, in the UK, a US-based website is less likely to rank highly in the search engine results. The solution is to find the most appropriate domain extension for your locale. For example:

  • .au – Australia
  • .de – Germany
  • .it – Italy
  • .jp – Japan
  • .br – Brazil

Furthermore, finding a hosting solution in the local market will provide you with an IP address that will help your site appease the search engines’ local bias.

2. Use a content management system that supports global content

Maintaining your e-commerce website becomes increasingly difficult as you add more languages to your site. The key is to use a content management system (CMS) that is ‘global-ready’ so it can streamline updates across multiple languages and maintain a smooth workflow. A CMS that is compatible with Unicode support will allow you to add all characters in every language so your e-commerce translation goes without a hitch.

3. Let customers choose their own language

With multiple languages spoken in many countries around the world, you’d be wise to provide a drop-down menu that allows customers to choose the language they want to buy in. That puts them in control of their shopping experience right from the start. Automatic language selectors based on IP addresses restrict customers and could cost you the sale.

4. Create culturally sensitive product descriptions

It’s not only the languages that are spoken that differs between markets. Everything from sizing and measurements to currencies and the format of dates need to be taken into account. Similarly, product images should be carefully considered. While certain images might be appropriate in Western markets (for example, pictures of women in short sleeves), they will be completely inappropriate in the Middle East.

5. Make translation quality your priority

There are a number of translation apps and automation tools out there, but if you really want your translation to strike a chord with your local audience, it’s essential that you hire a professional translator. The translator will ensure that everything from the metadata to the product descriptions and key messages are not just translated but are localised to meet the preferences of a local audience.

Google penalises websites for inaccurate translations, and customers will not buy from a site that doesn’t ring true, so opt for a professional translator every time.

Expert translation for your e-commerce store

Here at Linguistica International, we work with a team of 200 mother-tongue translators that deliver word-perfect translations to give your e-commerce store the global edge. Email or give us a call on 02392 987 765 to discuss your requirements.

Quality control in translation

What should Quality Control in Translation Look Like?

The quality of any translated material is extremely important. We all know how quickly we dismiss a company or brand with mistakes in its marketing materials, whether it’s their website, brochures or articles. Additionally, the repercussions of mistakes in legal, medical and technical documents can be severe. But when you don’t speak the target language, how can you judge the quality of the translation agency’s work?

It might surprise you to know that there are objective quality standards in the translation industry, such as EN 15038, just as there are in manufacturing, professional services and many other sectors. These quality standards show that the techniques and processes are in place for the translation agency to deliver accurate work that’s delivered on time and within budget.

But what does quality control in translation really look like, how is it done and who is involved? Here’s our guide to the process…

1. The translator

The most important aspect of any translation project is the original translator and the expertise and accreditations they hold. At Linguistica International, all translators are qualified professionals who are subject to ongoing evaluations and meet all of the following criteria:

  • They have an undergraduate or higher degree in translation
  • They have passed internal translation tests
  • They have 5+ years’ professional experience working as a translator
  • They are native speakers of the target language
  • They have professional experience of the industry the client operates in

All translators check and double-check their own work. That includes the spelling and grammar and referring to outside resources like style guides and terminology glossaries where necessary. Factual accuracy, readability and the tone of the piece must also be just right before the translation passes to the next stage of the quality assurance process.

2. The proofreader

A second professionally qualified translator and native speaker with industry-specific knowledge will proofread the translation. The original translator can miss errors due to their over-familiarity with their work. That’s why asking an independent proofreader to take a fresh look at the copy can make a big difference to the accuracy of the final document.

3. The editor

Editors go a level deeper than proofreaders. They look at linguistic issues like style and fluency as well as technical issues such as consistency, the use of industry-specific abbreviations and the all-important feel of the content. This is essential to ensure the text will make a mark within the target industry.

4. Back translation

All translations have to be delivered within budget, so this is not a step we’ll take for every translation. However, the process of back translation does provide an extra layer of quality control for high-value content.

This process asks a brand new translator to convert the newly translated document back into its original language. The back translation and the original source document can then be compared to make sure every word is a perfect match or conveys the same meaning.

5. Feedback

We build long-lasting relationships with our clients and hope to become their trusted translation partner. That makes this final stage essential. Liaising with the client, the translation project manager provides feedback to the original translator, proofreader and editor to discuss any terminology preferences the client has, and identifies areas they can improve in the future.

Word-perfect quality control you can rely on

While a lone freelance translator might be highly skilled and meticulous, they can never compete with the peace of mind you receive from a leading translation agency with a multi-stage quality control process. That’s just one of the reasons why clients like Santander, Manchester United and Orange keep on coming back to Linguistica International.

To discuss your next translation project, give us a call on 02392 987 765 or email today.

Simple steps for creating accessible content

5 Simple Steps to Create more Accessible Content

Here at Linguistica International, we work with our clients to make their digital, written and spoken assets available to as many people as possible by translating, localising and writing original copy in more than 200 languages. But although we help clients spread their nets far and wide, sometimes there are gaps in those nets that certain elements of their target market can slip through.

‘Accessible content’ is content that all people, including those with disabilities, can view, interact with and share. The Web Content Accessibility Guidelines are a set of principles that content and website creators can follow to make sure they provide equal access and opportunity to those with diverse abilities.

Creating accessible content can seem like a huge undertaking, but there are five simple steps you can take right now to make your content more accessible for readers with disabilities…

1. Improve your content’s ‘readability’

For some people with disabilities, working their way through overly long documents or web pages can be an arduous process, which is why you should keep messages short, concise and to the point. The motto “the simpler, the better” is certainly one to stick to when creating content online.

If you use the WordPress CMS to upload content to your site then the free Yoast SEO plugin will give it a Flesch reading ease score. The higher your content scores, the easier it is for users of every kind to read.

2. Include meaningful alt text

Internet users with visual impairments use screen readers to help them read the text displayed on a computer screen, whether it’s menus, icons, dialogue boxes or folders. However, screen readers are not able to interpret images, which is why you should communicate what images on your content or website are trying to convey.

You can do this very easily by creating alternative text, known as alt text, for every image. Simply clicking on an image in your content management system (CMS) will allow you to enter alt text, which should be a description of the image in one sentence or less. The screen reader is able to read the alt text and give users with visual impairments an accurate idea of what the image is trying to convey. Here’s more about how to write effective alt text.

3. Write more descriptive links

Another simple adjustment that should become best practice is to ensure that any hyperlinks you include in your content to take the reader to another website or page are as descriptive as possible. It’s not uncommon for uninformative text like ‘click here to find out more’ to be used, but again, screen readers are unable to interpret where the links will lead, which makes life difficult for people will disabilities.

4. Check your colour contrast

This is something few webmasters think about but it could make a huge difference not just for users with disabilities but for everyone who views your content. If there is an insufficient contrast between the background and foreground colours on your content then you’re unknowingly making life difficult for prospective customers. The minimum recommended contrast ratio between background and foreground colours is 4:5:1. Here’s a free tool you can use to check the colour contrast on your web pages.

5. Use captions and subtitles for content

If you share video content online, make sure you include captions and an audio description. This is not just a benefit to those with hearing impairments. Research shows 85 percent of people turn the sound off when watching videos online, so it can also be a big help to your wider readership.

Making your content accessible to all

Here at Linguistica International, our translation and copywriting services can help you create accessible content that’s available to your target market, wherever they are based. Email or call 02392 987 765 to find out more.

Global content

How to Create Local Content with Global Appeal

If you’re a regular to the Linguistica international blog then firstly hey, how are you? You’re looking really good today!

But secondly, you will have seen that over the years, we’ve had plenty to say about the importance of creating local content that targets specific markets. The reason being that local content can target customer groups more effectively and really tap into their interests and reflect their cultures and tastes.

For international businesses, creating local marketing messages can be a hugely costly and time-consuming undertaking, particularly when they operate in many different territories. For that reason, some businesses have tried to create a single content strategy with global appeal. Finding a way to appeal to such diverse markets with a single campaign is a major challenge, but some companies have managed to do so with some success.

So what can we learn from their efforts? Here are our tips to help you create local content with global appeal…

1. Keep it simple

Creating content with a universal appeal doesn’t need to be complex. In fact, simpler campaigns will often work the best. You cannot possibly try to appeal to the intricacies of different cultures with one campaign, so instead, choose an interest that just about everyone in the world shares.

Shot on an iPhone

In its ‘Shot on an iPhone’ campaign, Apple decided to tap into the universal love of photography to engage iPhone users and prospective new customers around the world. It invited individuals to share the best images they had taken using iPhone camera technology. Because the campaign is almost entirely visual, it can easily be reproduced across different markets. Apple then asked its campaign managers to choose the most appropriate images for local markets, which brings us neatly to our next point…

2. Go global, but keep it local

Some other brands have managed to tap into universal human emotions around the world by tailoring global campaigns to local concerns. For example, Red Bull has managed to do this by sponsoring global sporting events in countries as diverse as Ghana and India. While very few businesses have that kind of budget, the theory behind this approach can still work for smaller businesses.

Airbnb produced a referral scheme to help support its in-country expansion. The #OneLessStranger campaign tapped into universal human emotions by encouraging and incentivising people to be hospitable to strangers in their local areas. This very simple campaign used a common set of values to great effect and engaged more than 3 million individuals within just a few weeks.

One less stranger

3. Let users generate the content for you

Given the incredible size of the potential audience, most effective global content campaigns rely on the users to do the work for them. User-generated content is an effective way to source content that’s locally minded and strikes a chord with specific audiences.

However, you must be careful when creating a globally relevant campaign. It’s all too easy to use references that are deeply rooted in your home market that aren’t as relevant to consumers elsewhere. For example, a Christmas campaign which references typically European seasonal images like Christmas trees and snow will not be relevant in markets such as Australia and Asia.

You should also avoid things like dates, which are written in different formats around the world, and currencies, as they can immediately alienate customers in certain markets.

Instead, focus on high-impact visuals combined with emotionally-appealing universal human values. That is the key to creating local content with global appeal.

How can we help?

At Linguistica International, our translation services help you create local content that appeals to an audience around the world. To find out more, please call 02392 987 765 or email

Medical research translation

Medical Research Translation: What do you Need to Know?

The translation of medical and pharmaceutical research is central to bridging the growing divide between research findings and clinical application.

The 21st century has seen an explosion in scientific knowledge in the Western world, with 2.5 million scientific articles published in100 peer-reviewed journals in 2014 alone. Yet much of this scientific knowledge remains underutilised across health systems simply because the all-important medical research is not being translated widely enough.

As funders increasingly seek to understand the return on investment from their research activities, medical and pharmaceutical research translation is fast becoming mandatory rather than just an option.

What is medical research translation?

Medical research translation is the process of translating every stage of a medical research project into the languages spoken by the target market. The goal is to give the research as wide an audience as possible to allow new medical and pharmaceutical products to reach a global market and increase the ROI.

Our medical research translations include:

  • Clinical research documents, trials and results
  • Clinical study protocols and informed consents
  • Patient diaries, forms and other materials
  • Quality of life scales and questionnaires
  • Preclinical research and theoretical documents
  • Engineering and medical patents for drugs and equipment
  • Dissertations, papers, reviews of related literature and peer review research
  • Journal submissions, basic research, epidemiology and more

If you don’t understand it, you can’t translate it!

The rule we stick by with all of our translations is ‘if you don’t understand it, you can’t translate it’. Medical translations are fundamentally paraphrasing, but if you don’t have an understanding of the original text, you couldn’t possibly begin to translate it. That’s why all our specialist medical translators have a background in medicine and relevant education, training and professional experience in the area of medicine that matches the subject matter.

Linguistica International is also an ISO 9001:2008 certified company, with strict quality management guidelines that ensure our medical and pharmaceutical research translation services are of the highest quality. This is assured by a meticulous quality control system and a series of strict checks and balances throughout the translation process.

The importance of using mother tongue translators

As well as insisting all our medical research translators have experience in the particular medical field, we also only use mother tongue speakers of the target language. With everything from subtle brand name changes and country-specific medical jargon, it’s essential to use a translator who understands these nuances.

Equally, the health system can differ markedly in each country and this can impact the translation. Therefore, the translator must have knowledge of the healthcare system in the target market as well as the specific terms that are used.

Consider the target audience

Another essential factor to consider when performing medical research translation is the intended audience. This should determine the kind of language that’s used. For example, if it’s a journal submission to be read by medical professionals then appropriate terminology should be used, whereas, if it’s a questionnaire or informed consent form then it should be written for the layperson.

How can we help?

At Linguistica International, we have the specialisation and experience to provide full medical research translation support in fields as diverse as cardiology and microbiology to paediatrics and psychiatry.

To find out more, please give our translation team a call on 02392 987 765 or email today.

Market research translation

Market Research Translation Tips: 5 Factors to Consider

Wherever your business is based, once you’ve set your sights on global expansion then you need to start thinking about how you will tailor your products and services for the local market. In-depth market research plays a pivotal role in helping you understand whether a market exists for your products and services and what changes you need to make to your products, the packaging, the price and the promotional material to meet their demands and preferences.

Market research includes everything from surveys, focus groups and interviews to statistical research and comprehensive market analysis. Market research translation allows you to communicate with prospective customers on their terms and gain accurate, valuable insights into the target market. While a plain translation of your marketing research material is a good start, it’s also essential to ensure any translation reflects local cultural and societal norms to generate the best possible results.

So what is market research translation best practice? These are our professional tips…

1. Always check the language skills of your fieldwork partners

If you’re using a native language market research team then their ability to write and speak the target market’s language is assured, but do they speak English well enough to communicate their findings accurately?

If not, a market research translation team can help. Equally, your market research team might have good written native language skills but poor spoken skills, in which case, a telephone interpreter could be just what you need.

2. Put a clearly defined translation approval process in place

Many research agencies waste a huge amount of time and money because they have failed to consider how they will agree on the final translation. Working with a dedicated translation agency with extensive experience removes this potential hurdle and ensures you receive the translation on time and within budget.

3. Choose your local preferences before you begin

One of the biggest roadblocks many businesses have to overcome before market research goes to the field is the in-country review and validation. This part of the process can be problematic because, without clear communication, the end client may have subjective linguistic preferences that have not been taken into account.

Creating an agreed glossary with the market research translation team before the work begins will help to ensure any industry-specific terms or company preferences are taken care of. The result is faster translations that are a more accurate representation of the business.

4. Ensure the tone of voice varies across different channels and segments

Different types of language should be used for particular market research types. For example, the type of language used in group discussions and focus groups is likely to be informal and chattier to help initiate a discussion. That might not be the case with a one-to-one interview or written survey.

Equally, if you want to create a survey for smartphone users, you’ll have to think carefully about likely respondents and the right type of language to use.

5. Take your branding and house style into account

Humour, plays on words and stylistic touches that might be an important part of your brand are exactly the type of linguistic elements that do not always translate well.

For that reason, it’s essential you work with a translation team who not only translate your documents word for word but can also incorporate original elements to help maintain your branding and house style.

Your market research translation experts

Whatever your needs, in whatever format, our team of market research translation experts are ready to add value to your product or service launch. Please call 02392 987 765 to discuss your market research translation requirements with our team.